Who can use these
Devices and Bug Reports are platform-administrator surfaces in the Admin Console.
The device fleet
The Devices screen lists the machines that have registered with MSOCK, with the application version each is on. Expanding a device shows what it reported about itself.
| Group | Fields |
|---|---|
| Identity | Device id, enterprises, users seen, register count, first seen, last seen |
| Platform | Operating system build, architecture, memory, webview version, display server, whether it is virtualised, locale, timezone |
| Rendering | Which rendering path the application settled on — GPU, compatibility, or maximum compatibility — and any overriding environment setting |
| Health | Peak application memory, peak child processes, last CPU reading, free memory at the end of a session |
| Recent errors | The device's persisted error timeline, including stack traces |
Pull diagnostics
Diagnostics can be requested from a device on demand, scoped to what you actually need:
| Scope | What it returns |
|---|---|
| Runtime events | The application's own event stream |
| App logs | Application log output |
| Session transcript | The transcript of an agent session |
| Prerequisite verdicts | The results of the first-run prerequisite checks — Python, Claude Code, the engine, disk, and git |
Logs also arrive automatically on a separate push channel, so a device that cannot be reached interactively is not silently invisible.
A diagnostic bundle is limited to 50 MB.
Bug reports
The in-product Report a bug control is off by default and must be enabled per enterprise. Submissions land in the Bug Reports queue, which opens on all enterprises by default.
| Field | Values |
|---|---|
| Severity | Crash, Broken, Visual, Other |
| Status | New, Triaged, Closed |
Each report carries the reporter, the device id, the architecture, the application channel and version, and the route the person was on when they reported it, plus any attachments. A screenshot is limited to 5 MB.
Filter by enterprise, severity, and status, review the evidence, and record the triage state and ownership.
Audit log
The Admin Console also carries an Audit log for platform administrators, recording administrative actions across the platform.